Privacy Policy

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. 

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.

  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Luster Marketing Solutions, Mecca St. Al Hijaz Towers, Amman, Jordan.

  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

  • Country refers to: Jordan

  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

  • Personal Data is any information that relates to an identified or identifiable individual.

  • Service refers to the Website.

  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

  • Website refers to Luster Marketing Solutions, accessible from https://lustersolutions.com/

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address

  • First name and last name

  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about cookies on TermsFeed website article.

We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies

    Type: Session Cookies

    Administered by: Us

    Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

  • Cookies Policy / Notice Acceptance Cookies

    Type: Persistent Cookies

    Administered by: Us

    Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

  • Functionality Cookies

    Type: Persistent Cookies

    Administered by: Us

    Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.

  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

  • To manage Your requests: To attend and manage Your requests to Us.

  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
  • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
  • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

Founder, and Managing Director

Hiba Ibrahim

Hiba Ibrahim, the Founder, and Managing Director of Luster Marketing Solutions, exemplifies these qualities through her extensive career that expanded over 20 years , Hiba started building her marketing career into marketing with roles at prominent companies in both B2B and B2C companies . Her journey has been marked by a dedication to understanding market dynamics and leading successful campaigns, which sharpened her skills in matrix management and international brand building.

With a diverse background and extensive experience across various marketing domains, Hiba leverages her expertise to effectively analyze client needs and data. This capability facilitates seamless information exchange, enabling the formulation of precise strategies, roadmaps, and approaches. Her experience plays a crucial role in setting achievable milestones and identifying appropriate budgets, thereby enhancing outreach and expanding brand awareness. Through her proficiency in different marketing disciplines, Hiba excels in pinpointing optimal distribution channels to effectively reach target audiences

Founded during the COVID-19 pandemic, Luster Marketing Solutions embodies Hiba Ibrahim’s vision for innovative marketing strategies and exceptional service. The company is dedicated to offering unique value propositions and leveraging analytical insights to foster client growth. With a focus on cultivating a leadership culture and embracing continuous learning, Luster Marketing Solutions aims to illuminate client brands through tailored strategies and innovative marketing channels

Who We Are

We are the creative spark that brings your brand to life.

At the heart of our agency is a belief that success is built on collaboration. That is why we have assembled a team of industry experts — each handpicked for their talent, vision, and passion — to deliver work beyond expectations.

Driven by innovation, creativity, and a deep understanding of the market, we position ourselves as a truly holistic marketing agency. Our independence allows us to challenge conventions, think differently, and craft strategies that are as bold as they are effective.

We pride ourselves on building strong, lasting relationships with our clients. By working side by side, we deliver meaningful results that not only meet the brief — but elevate it. Every project we take on reflects our commitment to excellence, and we approach each day with the same energy, dedication, and pride.

Simply, we give you the best — and ensure those who work with us feel the difference.

Our Mission

At Luster Marketing Solutions, we exist to spark brilliance in every brand we touch. Our mission is to create meaningful connections through powerful storytelling, strategic creativity, and a human-first approach. We’re not just marketers — we’re partners in your journey, dedicated to bringing your brand’s light to life.

Our Vision

We envision a world where every brand shines with purpose. At Luster, our dream is to become a beacon of creativity and trust, empowering businesses to grow through authentic, heart-driven marketing that leaves a lasting glow in the hearts of their audience.

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Ayman Ezz

Ayman is a dynamic content creator known for his humor, charm, and natural acting talent. Skilled in both acting and singing, he brings positivity and spontaneity to every project. His ability to master various accents enhances his versatility and connection with diverse audiences. Ayman has appeared on popular TV shows and participated in prestigious festivals in Jordan, where his performances resonated with viewers. His love for social gatherings fuels his creativity, and his goal is to spread joy and leave his audience smiling.

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Hafsa Mahiou

A dynamic Algerian content creator based in Dubai, Hafsa Mahiou has cultivated a thriving online presence with over 6 million followers across various social media platforms. Known for her engaging cultural content and professional voiceover work, Hafsa has established herself as a prominent influencer in the MENA region. With a strong track record in event management, Hafsa excels as both an event host and master of ceremonies, delivering exceptional experiences for audiences of all sizes. Her expertise in these areas, combined with her passion for storytelling and community building,makes her a sought-after professional in the entertainment industry

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Ahmad Kiswani

Ahmad Kaswani is a Jordanian content creator who works between Jordan and Dubai. Known for his good looks, he has a deep appreciation for genuine, aesthetically pleasing moments rather than humor-driven content. Despite gaining a large following, Ahmad always strives to remain authentic and down-to-earth, treating his audience like friends. He’s highly active on social media in both Dubai and Jordan, and has worked with global brands. Ahmad is passionate about sharing the unique moments of his daily life, believing that no matter how far his career takes him, he must always stay connected with his followers in a real and natural way.

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Dana AlWari

Dana Al Wari, a Dubai-based content creator and mother of three, shares relatable and inspiring content on fashion, lifestyle, and family life. With over 300K Instagram followers and 3M+ Reel views, her authenticity and creativity make her a trusted digital voice, resonating with a wide audience through engaging and stylish storytelling.

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Sami Hafar

Sami is a talented boy who combines his love for modeling and dancing, captivating his audience with his energy and creativity.

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Jouri Alhafar

Jouri Hafar is a rising star in social media, known for her diverse talents and engaging personality. With a loyal following, she represents an ideal brand ambassador, embodying passion and authenticity. Jouri’s infuence positions her to
make a positive impact in the digital landscape.

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Mohamad Alwari

Mohammad is a young content creator Residing in Dubai who is spontaneous & has acceptance that makes his audience love to watch him Mohamad has a lot of hobbies like horse riding, drumming & doing sports that will keep him energetic
He is smart and loves technology other than the sense of humor that he has Mohammad is always willing to give his best.

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Chef Khamees

Chef Khamees Qwaider is a popular chef known for sharing his unique recipes on social media. He presents the Amman TV show Sahiten and Hana and is an ambassador for the Shaaban Group. Additionally, he serves as the Secretary of the Jordanian Chefs Association.

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Lama Marwan

Lama Kheirbek, known as @lamaa.marwan on Instagram, is a Syrian content creator based in Dubai. She shares lifestyle, fashion, and travel content, captivating over 1 million followers with her engaging posts. Her average engagement rate is 3.93%, with approximately 39.9K likes and 234 comments per post .

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Sara TV

Sara is a popular Jordanian content creator who started on YouTube with her channel, Saratv. Now focused on TikTok & Instagram, she shares her passion for makeup & fashion. Proud of her early start in social media, Sara’s spontaneity & energy keep her audience engaged.

 
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Anas AlShayib

Anas Al Shayib is a dynamic and fearless content creator who has captivated a massive online following with his high-engagement lifestyle content. With a bold passion for cars and adventures, Anas has quickly became a prominent figure in the digital world, building his brand at an impressively young age. His content is a blend of daring escapades, luxury, and raw authenticity, with a sense of humor, making his followers feel connected to his journey. Anas is constantly pushing boundaries and embracing new experiences, embodying ambition and drive in everything he does. With a natural eye for what resonates and a deep understanding of his audience, he’s shaping the future of digital influence, one thrilling moment at a time.

 
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Heba Ibrawish

Hiba is a vibrant young lady from Jordan, known for her humor and energy. She shares her experiences on Instagram and TikTok, focusing on fashion, travel, and lifestyle.

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Walaa Swaiti

Wala is a content creator from Amman, loved for her humor and relatable posts about daily life, work, and fashion. Her authenticity keeps her audience engaged.

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Ala’ Abufares

Alaa Abufares is a Jordanian content creator, influencer, and co-founder of Naay Events. Also the owner of Little Boothat, she’s known for her vibrant personality, creative content, and top-tier photography. Alaa shares fashion, lifestyle, and motherhood tips across YouTube, TikTok, and Instagram, where her engaging videos regularly earn hundreds of thousands of views.

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Ahmad Hussam

Ahmed Hossam is a popular Egyptian comedy content creator with over 9.4M Instagram followers. Known for his sharp wit and relatable humor, he creates viral skits that blend satire and everyday situations. His unique style and engaging personality have made him one of the region’s most influential digital comedians.

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Jana Alhafar

Jana is a con dent and talented girl,She began her photography career at the age of three, working with major companies, which later helped her transition into social media. Her aim is to spread positivity by sharing her activities, such as horse riding and helping the poor.

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Taim Marwan

Taim Marwan is a young content creator from Syria, living in Dubai, known for his humorous and adventurous content. Despite his age, he’s ambitious and committed to growing in the social media world.

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Sleman Aaji

is a rising social media star known for his unique humor and creativity, particularly in lip sync trends. His engaging content attracts millions of followers, making him an ideal partner for brands looking to reach a wide audience.

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Islam Afro

Islam Afro is an Egyptian singer, writer, and comedy actor based in Dubai. He creates comedy videos on TikTok and YouTube, aiming to spread happiness to his audience. Known for his prank videos, he is among the top TikTok creators in the Middle East.

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Saraa Alwari

Sara, an ISSA Certied personal trainer and dietitian, delivers engaging lifestyle is well-known and highly recognized in her feld. She enjoys traveling the world and shares her adventures with her audience, providing a wide range of diverse content for her followers.

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Ghaith Marwan

A Syrian content creator based in Dubai, Gaith delivers engaging lifestyle content across YouTube, Instagram, TikTok, and Snapchat. He partners with top brands like Dyson and PlayStation, and his charisma and creativity make him a leading influencer across all platforms.

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